Start & Shutdown
Screen is ON but the touch is not working
Screen is connected to the server via USB cable to make the touch work. Usually unplugging the USB and plugging it back in fixes this issue. Unplug and replug the USB-B type connector at the back of screen. Unplug and replug the corresponding USB-A ...
Neo3 Headset User Guide
Neo 3 User Guide Please check if your System uses that headset first by comparing button placement Overview of the basic Headset features of the Neo3 headset. Find the full Manual at the Headset Supplier here: ...
Support GTC
latest update from 29th February 2024. 13 Support 13.1 Support hours Supplier will provide Technical Support during following hours 9am CET to 2am CET. 13.2 Response times Supplier or partner support response times are as follows: Critical Issues: ...
Tracker automatically turning OFF/ON
Tracker LED signalisation switching from green to grey (no light) or vice versa. And the button is hard to be pressed. It is a sign of that the tracker battery is swollen and should be exchanged or whole tracker replaced. Please let us know, through ...
How to dismantle the tracker mount easily
Please follow the video here
How to connect internet
Internet connection to the SPREE system Please do not unplug any other cables which are already connected, during this process Connect the internet wire exactly to the tp-link Router device first port White wire on the picture is the internet Second ...
How to uninstall the game
When you need for example to reinstall the game, here is very simple way to do it :) Connect all the headsets to the System Navigate yourself to the "Store" (where you can also do the updates of games) Click on uninstall button which belongs to game ...
Neo 3 Controller pairing
Neo 3 controller pairing can be done in the original Neo3 menu. To get to the Menu stop all games. Now you should be able to press the Pico button either on the controller or on the headset to get to the menu. If this doesn't work please press volume ...
'Ghost' touch signals at the ViewSonic operator touchscreens - EN and DE version
'Ghost' touch signals at the ViewSonic operator touchscreens (EN) If you are facing issues with the ViewSonic operator touchscreens randomly receiving 'ghost' touch signals, please clean up the optical sensors in the upper left and right corners of ...
What should I do if I cannot find, or pair to the controller? PICO headsets
Stop all games on the System Go to the headset by pressing the - Pico button twice ( lowest button right on the headset) PICO NEO 2 - holding volume down button and click confirm button ( the biggest button) PICO NEO 3 Follow the Guide of the Headset ...
Headset's contact cleaning
clean all the headset’s USB-C (charging) contacts and the charging cabels (for example with a compressed air), to prevent bigger damage like short circuit to your system. It is recommended to do so at least once a month, especially for Bumper Cars.
Guarantee
The regular terms for the SPREE Interactive guarantee are following: The one-year-guarantee provided by SPREE Interactive starts directly after final installation and training. Parts that become faulty during proper use are covered. Any accidental ...
Headset often loose Connection To System
The headsets might be still in an Low Power State. To get it out of this loop use it as intended with caution and the connection loss should be resolved. If this still does not help. Please reboot the Headset.
Starting and shutting down the system
The servers are located behind the two lower doors at the front of the charging cabinet. Open the compartment door and turn the knob to open the server cover: Press the power button on both servers: The servers start up when their blue LED lights up. ...