How to reboot the system and headsets

How to reboot the system and headsets

Most problems can be solved by rebooting the system and the headsets.


To reboot the system, follow these steps:

Open the menu via the hamburger button on the top right:




and tap “Reboot System”



To reboot a headset, follow these steps:


Locate the power button and long press it for >10 seconds.



Then press the power button for 2 seconds to restart the headset - the power LED will turn blue.
Verify inside the headset that the “Pico” bootup logo is shown.

    • Related Articles

    • System Statistics

      To access the play statistics screen, click the hamburger button on the top right corner and then “Statistics”. From there you can choose numerous ways of data presentation, such as Bar or Pie Charts Date selection (range) via calendar Monthly, ...
    • Cameras in System don't start

      If the Cameras in an System don't Start or stop shortly after starting at least one of the Cameras might doesn't keep the syncronization. To solve this in Most times it is enough to restart the cameras. This can be done in two ways. 1. Restart with ...
    • Headset often loose Connection To System

      The headsets might be still in an Low Power State. To get it out of this loop use it as intended with caution and the connection loss should be resolved. If this still does not help. Please reboot the Headset.
    • Starting and shutting down the system

      The servers are located behind the two lower doors at the front of the charging cabinet. Open the compartment door and turn the knob to open the server cover: Press the power button on both servers: The servers start up when their blue LED lights up. ...
    • What should I do if I cannot find, or pair to the controller? PICO headsets

      Stop all games on the System Go to the headset by pressing the - Pico button twice ( lowest button right on the headset) PICO NEO 2 - holding volume down button and click confirm button ( the biggest button) PICO NEO 3 Follow the Guide of the Headset ...