How to dismantle the tracker mount easily

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• Tracker automatically turning OFF/ON

  Tracker LED signalisation switching from green to grey (no light) or vice versa. And the button is hard to be pressed. It is a sign of that the tracker battery is swollen and should be exchanged or whole tracker replaced. Please let us know, through ...

• Connection Status - What to do if you have a problem with a not connected or offline tracker or headset

  If a headset is switched off or not connected to the system, a gray tile will be displayed The small icons also show whether a device is connected to Wi-Fi and charging. headset & tracker connected to charging wall headset & tracker online, ...

• Battery status

  Depending on the charging status, the color of the tiles changes. The left tile shows the headset status, the right tile shows the black tracker status.

• Tilted World for all Player

  When you have an tilted world for all players e.g. you walk like hill up and hill down trough the area. this can be caused by an miscalibration of the lighthouse system. To solve this problem please do following steps. until the problem is resolved: ...

• Headset - placement and charging

  The headsets are placed in the charging cabinet when not in use and are then connected with the two charging cables, one (USB-C) for the headset and one (Micro-USB) for the black tracker on top. You can see the charging status at the operator panel. ...